Privacy Policy | Empire CS Fitness Club

Introduction

Empire CS Fitness Club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services at our physical location in Manila, Philippines.

We respect your privacy and are committed to protecting your personal data. Please read this privacy policy carefully to understand our policies and practices regarding your personal data and how we will treat it.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, you should not use our services.

Information We Collect

We may collect several types of information from and about users of our website and gym services, including:

Personal Information

Contact Information: Name, email address, postal address, phone number
Account Information: Username, password, membership details, account preferences
Payment Information: Credit card details, billing address, transaction history (note: payment processing is handled by secure third-party payment processors)
Health and Fitness Information: Health history, fitness goals, physical measurements, workout history, performance metrics
Demographic Information: Age, gender, occupation, athletic background
Identity Verification: Government-issued identification for certain membership types

Non-Personal Information

Usage Data: Information about your interaction with our website, such as pages visited, time spent on pages, navigation paths, and features used
Device Information: IP address, browser type, operating system, device information, internet connection
Gym Usage Data: Frequency of visits, class attendance, equipment usage, training preferences
Facility Access: Entry and exit times, facility areas accessed

How We Collect Information

We collect information through various methods, including:

Direct Interactions: Information you provide when filling out forms, creating an account, signing up for membership, participating in assessments, or communicating with us
Automated Technologies: Cookies, web beacons, and other tracking technologies that collect information automatically when you use our website
Physical Location: Information collected during gym check-ins, class registrations, personal training sessions, and performance assessments
Third Parties: We may receive information about you from third parties, such as business partners, payment processors, or analytics providers

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services, including processing memberships and payments
To create and manage your account, including verifying your identity
To personalize your experience and deliver content relevant to your interests and fitness goals
To develop personalized training and nutrition recommendations
To track your progress and help you achieve your fitness goals
To communicate with you about promotions, events, new services, and updates
To provide customer support and respond to inquiries
To improve our website, services, facilities, and member experience
To monitor and analyze usage patterns, trends, and preferences
To maintain the safety and security of our facilities
To comply with legal obligations and enforce our terms of service
To protect our rights, property, and safety, as well as the rights, property, and safety of our users or others

Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, IT services, customer service, and marketing assistance.
Professional Advisors: We may share your information with our professional advisors, including lawyers, auditors, and insurers, where necessary for the provision of their services.
Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred or disclosed as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).
Protection of Rights: We may disclose your information when we believe disclosure is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Secure storage systems
Regular security assessments and testing
Access controls and authentication procedures
Staff training on data protection
Physical security measures at our facilities

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use caution when sharing information online and to use strong passwords for your accounts.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You can request access to your personal information we hold.
Correction: You can request that we correct inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Restriction: You can request that we restrict the processing of your personal information.
Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
Objection: You can object to our processing of your personal information in certain circumstances.
Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We may need to verify your identity before responding to your request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for the following purposes:

To enable certain functions of the website
To provide analytics and understand how you use our website
To store your preferences
To personalize content and user experience
To improve our products and services

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Children's Privacy

Our services are not intended for individuals under the age of 16 without parental consent. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information and terminate the child's account.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the Philippines and choose to provide information to us, please note that we transfer the data to the Philippines and process it there. Your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: privacy@Empire CS.com
By phone: (02) 8551-7890
By mail: 123 Bonifacio High Street, BGC, Taguig City, Metro Manila, Philippines